Navigating Meeting Minefields: Avoiding the Rabbit Hole Trap!
Imagine you're in an important meeting, discussing project milestones with your team. The agenda is set, everyone is engaged, and youāre on track to achieve your goals. Then, a colleague raises a question that, while related, risks pulling the discussion off course. Sound familiar?
Handling such questions gracefully is a skill every leader needs. These moments, though well-intentioned, can disrupt the flow and focus of your meeting and prevent you from accomplishing what you need to get done. However, it's crucial to know how to manage these interjections effectively.
What Not to Do
Before we delve into effective strategies, letās first examine common pitfalls and what not to do in these situations.
Example:
Let's say you're discussing upcoming project deadlines, and a team member interjects with, āHave you considered using AI to streamline this project?ā
Now, while this could be an interesting idea to explore, this is not the time or the place. You feel yourself getting frustrated. Inner voices start to bubble up (AI?! Are you kidding me? Are they asking about AI to throw me off? Are they saying that Iām not moving fast enough on this? Why are they doing this to me?!).
You need to get the meeting back on track before everyone dives into a deep AI rabbit hole. You respond with a curt, āNo, we canāt use AI for this,ā and quickly move on. While your intention is to keep the meeting on track, this response can come across as dismissive and aggressive.
Why This Doesnāt Work:
Even if AI is off the table and irrelevant to the current discussion, this abrupt dismissal compromises your executive presence. It alienates team members, discouraging them from sharing potentially valuable insights in the future, and prevents you from learning information that may be important. You end up looking defensive and unapproachable, which can create a tense and unproductive meeting atmosphere.
What To Do: Use My Repeat and Redirect Strategy
Now that we've covered what not to do, let's explore an effective technique for managing such situations: my āRepeat and Redirectā strategy. When faced with a question or interruption that threatens to sidetrack your meeting, this approach can help you maintain control and stay on track.
How It Works:
Pause and Repeat: Take a brief pause and then slowly repeat the question back while injecting your voice with curiosity. Your goal is to give everyone a chance to reflect on the question and consider its relevance and urgency to the topic at hand.
Maintain Composure: Your demeanor is absolutely critical here. Itās important to remain curious, respectful, and composed. Whatever you do, avoid looking irritated, impatient, or defensive.
Bridge and Redirect: Use a bridge to deftly guide the conversation back to the main agenda or priorities while respectfully acknowledging the question and providing a clear plan for follow-up.
Example:
Let's revisit our example and use my āRepeat and Redirectā strategy:
Colleague: āHave you considered using AI to streamline this project?ā
You: Take a deep breath (keep it subtle), maintain eye contact, and while exhaling, slowly and with curiosity in your voice, repeat back the question:
āHave we considered using AI?ā
Repeating the question slowly acts like a pause, giving people time to reflect but not allowing space for others to jump in and chase that rabbit down the hole.
Now redirect with a bridge:
āThatās an interesting idea. Itās beyond the scope of this meeting but Iād like to learn more. Letās connect later so we can give it the attention it deserves.ā
Why This Works:
Pausing briefly and slowly repeating the question puts you back in control. This creates space for reflection on the question's relevance and urgency, demonstrating respect for the speaker while maintaining control over the meetingās agenda. Often, this pause allows othersāincluding the person who asked the questionāto reconsider its importance. If it is worth discussing later, a follow-up can be scheduled, which shows openness and respect. However, frequently no follow-up is needed, as the pause itself helps manage the situation effectively. By simply acknowledging the question and providing space for potential follow-up, you foster an environment where team members feel heard and valued without losing focus..
Another Example:
Letās try another one.
Colleague: āHave we considered switching our vendor for this project?ā
You: Tamp down those inner voices that threaten to make you look defensive and reactive (Switch vendors? Are you serious? Do they not realize how much work that would involve? Are they trying to derail my meeting? Whatās their agenda here?!).
Slowly and with curiosity in your voice, repeat the question and redirect to your agenda,
āHave we considered switching our vendor? Iām curious about whatās prompting your question. Itās beyond the scope of this meeting but letās schedule a separate meeting so I can learn more. For now, letās stay focused on our current project milestones.ā
This approach acknowledges the question respectfully and redirects the conversation back to the main agenda. You appear composed and open to feedback, which fosters a collaborative environment and reinforces your executive presence.
Final Thoughts
Questions that threaten to take the discussion down a rabbit hole can be annoying. It can even feel like they're designed to throw you off or make you look bad. Itās easy to get frustrated. But here's the thing: the minute you look annoyed or frustrated, you compromise your leadership and call your executive presence into question. When you stay composed and in control, assuming good intent, you not only manage the meeting better but also show true leadership.
By using my āRepeat and Redirectā strategy, you demonstrate respect for your colleaguesā input while keeping the meeting on track. This approach helps you maintain an executive presence and fosters a more collaborative and productive environment. So, next time you face one of those questions, take a deep breath, stay curious, and guide the conversation back to where it needs to be. Youāll not only handle the situation gracefully but also set the tone for a more respectful and effective team dynamic.
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